Cancellation & Refunds

We always pack our products with love and take extreme care to ensure that products that reach you are fully safe and have not been used before, thus we do not allow any returns, refunds or exchanges unless for the situations described below.

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For domestic orders a refund or exchange is only possible in case of damaged products received by the customer, after proper validation. You are required to let us know within 7 days of recieving a damaged product so that we can proceed with a refund or exchange. Please note that refunds may take up to 5 working days to process. Exchange may also take up to 5 working days to process.

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For international orders a refund or exchange is only possible in case of damaged products received by the customer, after proper validation. You are required to let us know within 7 days of recieving a damaged product so that we can proceed with a refund or exchange. Please note refunds may take up to 5 working days to process. Exchanges may also take up to 5 working days to process.

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If for any reason, you feel dissatisfied with your order please call us at +91-9810256544 or write to us at payalchandhok@gmail.com and we'll do our best to assist you.

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Please note we are available Mon-Sat from 10am to 7pm IST (except on Public holidays). If you wish to cancel your order, you can do so till your order is dispatched from our warehouse by reaching us on our customer care.